Make better investment decisions by seeing the reality of retail

Get a realistic picture of the retail world with our impromptu store visits. See the reality of what's going on in-store, on your terms.

“His depth of knowledge was very clear to see, on the UK supermarket sector, the different retailers and the various operating issues they face."

– James Anstead, MD, European Retail Equity Research, Barclays

Get insight into how stores really operate

When people in the financial sector are invited to visit stores, the stage has been set for a perfect in-store shopping experience.

Aisles are spotless, almost all staff members are called in for duty and with “smiles all round”, you’d think Cheerio’s were running an in-store promotion.

However, that’s usually far from the reality once the show’s over. Overtime is cut, cracks start appearing, morale is back down and the store starts to fall apart again.

Instead, let’s show you what it’s really like, on a cold Tuesday afternoon in Stoke. We’ll help you build a realistic picture of the situation, with an honest assessment of what it means for the chain.

Get the insights you need, when you want it

Get detailed research reports on wider market forces and trends, so that you can arm your team with the most in-depth insights into your investments.

From the growth of online retail, benefits of picking online orders in-store, to the rise of technology and innovation. We can provide you with a deeper understanding into anything retail.

Save time and money by leveraging our expert insights and unique perspectives, with retail reports utilised by leading retailers around the world.

“I found Steve’s observations to be of great benefit when driving change, wanting evidence-based perspective to drive improvements and remind our internal teams of the ‘reality’ that customers can face in store.”

“His knowledge, ideas and suggestions, backed up with detailed reports, were shared in a meaningful, practical way that assisted us to improve our store operations for the benefit of our members, whilst also improving ways of working for colleagues.”

“It’s been a real pleasure to work with Steve, and a great investment that’s enabled us to refocus efforts on what matters most to our customers and colleagues.”

“Your integrity and honesty was deeply appreciated by me and the entire Tesco team.”

“I have always found Steve to be a consummate Professional with a unique understanding of the retail sector. If you need a master class on customer insight and how to make your business more polished, he is your man.”

CASE STUDY

Providing food retail insights for long-term strategy

A financial firm wanted to understand food retail trends to overcome challenges and develop long-term strategies.

What we did

We met quarterly with the investment firm to provide insights into the latest trends and developments in the retail market. They used our store visit program and imagery to provide a holistic view of the market, and we conducted Q&As with the investment partners to give them further insight and if our views differed.

We also completed ad-hoc projects based on an investment case, or theory that the investment firm had, around online shopping, the rise of the discounters, or the growth of variety stores, like B&M

The investment firm used our insights to inform their positions and long-term strategy in the food and grocery retail space. They were able to make informed decisions about their investments and develop strategies to help them achieve their goals. We were retained by the investment firm to provide guidance throughout COVID-19 and the recovery from the pandemic.

Provided quarterly retail market overviews and highlighted key trends.
Conducted store visits and gathered imagery to provide a more immersive view of the retail market.
Ensured insights were understood and balanced by conducting Q&As with investment partners.
Completed ad-hoc projects customised to the investment firm’s needs.
Projects based on investment case or theory that the investment firm had.
The investment firm used our insights to help develop their long-term strategy and positions.
Retained by the investment firm to provide guidance throughout COVID-19 and recovery.

Let's help you make better investments

Put us to the test and see how our experience, knowledge, research, fresh thinking and expert perspective can help your team make better investment decisions.

We begin everything with a free strategy call and if we think we can help, we’ll tell you – if we don’t think we can help, we’ll also tell you. You’ve nothing to lose and everything to gain.

We’re quoted by…