Helping anyone that's interested in retail

If you have an interest in or around the retail space, we can help. Let us deepen your understanding by providing you with honest advice, insights and solutions to today's retail challenges.

“A wealth of experience and travel has allowed Steve to elevate his knowledge of retailing and working with him has been a joy. A solid guy who gives balanced feedback.”

– Drew Kirk, MD, DK Consultant Service

Showing you the reality of retail

No matter what challenge you’re trying to overcome, topic you’re researching or best practice you’re looking for – we’ll always give you the truth.

Our job is to deliver impactful results, which can only come from uncovering the reality of the retail world, not sugar-coating it.

Whether you’re involved in software, IT, equipment , academia, media or anything else – we can give you our honest opinion and perspective, so that you’re well equipped to overcome your retail challenges.

We put ourselves in the customers' shoes

Our belief is that the customer always comes first, so we visit dozens of stores every week to see what they see. This gives us a unique perspective that’s invaluable to the retail industry, including leading retailers around the world that we work with.

Whether that’s through our advisory service, our 250,000+ retail image bank, or our in-depth retail reports. We can provide you with the most trusted insights that give you a full picture of what’s happening ‘on the ground’ today.

Don’t waste time on finding the answers for yourself, leverage our expertise and retail experience instead, so that you can deliver outstanding results.

“I found Steve’s observations to be of great benefit when driving change, wanting evidence-based perspective to drive improvements and remind our internal teams of the ‘reality’ that customers can face in store.”

“His knowledge, ideas and suggestions, backed up with detailed reports, were shared in a meaningful, practical way that assisted us to improve our store operations for the benefit of our members, whilst also improving ways of working for colleagues.”

“It’s been a real pleasure to work with Steve, and a great investment that’s enabled us to refocus efforts on what matters most to our customers and colleagues.”

“Your integrity and honesty was deeply appreciated by me and the entire Tesco team.”

“I have always found Steve to be a consummate Professional with a unique understanding of the retail sector. If you need a master class on customer insight and how to make your business more polished, he is your man.”

Let's help you overcome your retail challenges

Put us to the test and see how our experience, knowledge, research, fresh thinking and expert perspective can help you overcome your retail challanges.

We begin everything with a free strategy call and if we think we can help, we’ll tell you – if we don’t think we can help, we’ll also tell you. You’ve nothing to lose and everything to gain.

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