Driving sales in retail, both physical and online, starts with understanding what is and isn’t working for your customer.
The best way to get these retail insights is to regularly put yourself into the customers’ shoes, to see and experience what they see and experience.
Acting as your critical friend, we visit dozens of stores every week and take thousands of photos, distilling our findings into concise reports that demystify the retail environment and give you expert insights with actionable recommendations.
See what customers really see with more than 250,000 photos showing store environments, offers, promos, packaging, layout and more. The good, the bad and the simply brilliant.
Know what’s happening ‘on the ground’ with weekly reports flagging what’s new, what’s working (and what isn’t) and how customers are reacting. With expert insights and sales-driving recommendations.
Anyone can visit a few stores and take a few photos. We dig deeper, interpret our findings then offer recommendations, strategies and training, to help you make sound sales-focused improvements.
Drive sales by improving the customer experience.
Equip teams with the skills and development support they need.
Make informed decisions with an understanding of the shop floor and retail environment.
Win pitches and presentations, and shape strategies with retail gems and insights.
Strengthen your offering to thrive in difficult times.
Get the specific insights and understanding you need to achieve your retail goals.
Tell us your challenge and we’ll tell you if we can help, how we’ll help, and what can be done next.
Acting as your partner, we focus on your business needs, giving you bespoke insights, photos, straight-talking advice and strategies for growth and development.
Tailored research on an ad hoc basis to help you solve a problem, strengthen a category, plan for a seasonal opportunity or whatever it is that you need to improve.
Regular updates on the week’s retail environment, delivered hot off the digital press to your inbox. With our observations, recommendations and expert retail analysis.
Delve into more than 250,000 easy to search, regularly updated images to see the latest developments and who’s doing what well.
Discover the latest developments, seasonal activity, who’s doing what well and more, all with our expert perspective and candid photos, in our detailed Retail Reports.
Dip into our reports store and choose the insights that you need. We have hundreds of reports dating back from 2014.
